Data Deletion Instructions
Last updated: September 19, 2026
Your Right to Data Deletion
You have the right to request the deletion of any personal data that GetProfitCalc has collected about you. This includes data collected through our platform, integrations with third-party services (such as Facebook / Meta), and any account information.
What Data We Hold
- Account information (name, email address)
- Connected ad account tokens (Facebook, TikTok, Google Ads)
- Store and order data synced from Shopify
- Dashboard settings and preferences
- Usage and analytics data
How to Request Data Deletion
To request deletion of your data, you can use any of the following methods:
Option 1: Delete Your Account
Log in to your GetProfitCalc account, go to Settings → Account, and click Delete Account. This will permanently remove all your data from our systems.
Option 2: Email Us
Send a deletion request to hello@getprofitcalc.com with the subject line Data Deletion Request. Include the email address associated with your account. We will process your request within 30 days.
Facebook / Meta Data
If you connected your Facebook account or Meta ad accounts to GetProfitCalc, we store an access token to retrieve your ad performance data. To revoke this access and delete the associated data:
- Go to your Facebook App Settings
- Find GetProfitCalc in the list
- Click Remove to revoke access
- Then email us at hello@getprofitcalc.com to confirm deletion of any stored tokens
What Happens After Deletion
- Your account and all associated data will be permanently deleted
- Connected ad account tokens will be revoked and removed
- Backups containing your data will be purged within 90 days
- You will receive a confirmation email once deletion is complete
Contact
For any questions about data deletion, contact us at: hello@getprofitcalc.com
